Services: Instruction by Design provides workplace performance improvement consulting on a contract/sub-contract basis
to business, industry, government, and academia.  Resume
  Training Work Process Re-engineering Information Design & Production
  • Needs & task analysis

  • Curriculum design

  • Print-based self-study,
    instructor-led and
    Web-based courseware
  • Process analysis

  • Process redesign

  • Process documentation including procedure manuals and job aids

  • Information designed
    to maximize comprehension
    and retention in print,
    multimedia and Web formats

Contact: Terence G. Craig, PhD
Phone: 415.672.7511
Fax:     415.337.5252